Responsible Gaming

Gaming Should Be Entertainment

At Just Right QLD, we believe that online gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you're considering gaming as an income source, we strongly encourage you to reconsider and seek support.

Please gamble responsibly and within your means. Set limits, take breaks, and remember that the house always has an edge.

Age Verification

Online gaming in Australia is restricted to individuals who are 18 years of age or older. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before accessing any gaming services.

We do not knowingly permit access to minors. If you are under 18, please do not participate in gaming activities.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Spending more time or money on gaming than intended
• Chasing losses by gambling more to recover money lost
• Hiding gaming activity from family, friends, or partners
• Gambling to escape problems, stress, or difficult emotions
• Neglecting work, school, relationships, or personal responsibilities
• Borrowing money or going into debt to fund gaming
• Lying about the extent of gaming involvement
• Experiencing irritability or mood changes when unable to game
• Failed attempts to reduce or control gaming
• Risking important relationships or opportunities due to gaming

If you recognize these signs, it's important to seek help immediately.

Self-Help Tools & Safer Gaming Features

Responsible gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount of losses you're comfortable with before stopping
• Session Time Limits: Set a time limit for gaming sessions to encourage regular breaks
• Reality Checks: Enable pop-up reminders during extended gaming sessions showing time elapsed and money spent
• Self-Exclusion: Voluntarily exclude yourself from accessing your account for a set period (days, weeks, months, or permanently)
• Account Closure: Close your account permanently if you decide to stop gaming altogether

Most reputable casinos provide these tools at no cost. If you're having trouble using these features, contact customer support.

Support Organizations in Australia

If you or someone you know is struggling with problem gambling, professional help is available:

Australian Support Services

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858
  Free, confidential counselling and support for problem gambling in Australia

International Support Services

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free support and information for problem gambling
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based resources and support
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  National helpline: 1-800-GAMBLER (1-800-426-2537)

If You Need Help

Please reach out today. Seeking help for problem gambling is a sign of strength, not weakness. The services listed above are confidential, free, and designed specifically to support people like you.

Contact Gambling Help Online at 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a trained counsellor who can provide support and guidance.

Remember: You are not alone, and recovery is possible.